Wednesday, July 29, 2009

If given the chance, i'd train our traffic enforcers in...

1. Proper interaction(s) with motorist
When a traffic enforcer stops an offending motorist, the approach should never be, "eeeh... serrr.. (sabay kamot sa ulo).. blah..blah..blah.."
it should be firm, respectful direct approach;
"Sir, pasensya na sa abala. Pinatigil kita dahil blah, blah, blah. Alam niyo ba na delikado yun at ang epekto ay blah.. blah.. blah.. At lalong lumalala ang kundisyon ng trapiko. blah. blah"

2. Proper decorum on the streets
Image management. How do we respect (maybe even fear) our traffic enforcer when they look like.. well.. they don't look the part. Discipline training, absolutely 0 enforcers laughing under the shade while traffic in front of them is absolutely bonkers!

3. Case studies an analysis
I would like to take a group of TE (traffic enforcers) trainees on a visit to a congested intersection and discuss as a group what is causing the hold-up and what are the best methods to fix then prevent these.

4. Fitness training
Jogging in the morning as part of their daily routine/work. If we expect these guys to stand under extreme conditions and be on their toes all the time, they have to be (reasonably) fit.

5. Traffic Policy review & mastery (in principle)
Our TE's now follow the law by the letter. They should fully appreciate the principle of these laws/regulations to be in a better position to use their JUDGEMENT when to be strict/firm and when to send one off with a slap on the wrist.

6. Bottleneck Management
Bottlenecks should not be attempted to be fixed where the bottleneck occurs, but waaaay before (50 meters) from where the bottleneck starts.

7. Anger Management
How to handle irate offenders in a calm, respectful, yet firm fashion.

8. Pursuit
How to properly pursue an escaping offender without endangering self and others.

Our TE's are desperately trying to do the best job that they can. But sadly they do not have the tools to do so. We should make these men proud of their craft - mold them into the elite best in what they do - with the very little (and difficult) infstrusture that we have.

I'm no expert in all these - but given the chance, i can find the best way to find and impart these knowledge to our TE's (who desperately need them).